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Frequently asked questions - FAQ

Q: What exactly does Move My Mom do?
A: We specialize in helping older adults and their families navigate downsizing, organizing, relocating, and age-in-place transitions. We manage all the details so families can focus on what matters most: their loved one. We offer an extensive array of services, to make the transition a success.

Q: How much money can a move manager or professional organizer save me?

A: Thousands of dollars, more importantly, we save you time, effort and STRESS!

Q: How much do you charge?
A: Our rates reflect the level of experience, coordination, emotional intelligence, and efficiency we bring to each project. Our services start at $125/hour. Customized project estimates provided after consultation.

Q. What does “aging in place” mean?

A. Aging in place means living safely and comfortably in your own home as you grow older, rather than moving to assisted living. Our goal is to make that possible by reducing risks, increasing accessibility, and ensuring your home supports your lifestyle and needs.

Q: What is a Daily Living Comfort and Safety Assessment?
A: A Home Comfort and Safety Assessment helps us identify potential risks within a home. We walk through your home with a fresh set of eyes, looking for anything that would cause slips, falls, or frustrations. We then create simple solutions that make daily living safer, easier, and more comfortable.

Q: How experienced are you?
A: With over 23 years of experience, we bring the knowledge and know-how you can count on.

Q: How do I book a consultation?
A: Call or email us to schedule a quick phone consultation. We’ll discuss goals, timeline, and next steps.

Q. Are you insured?

A. Yes, we are fully insured. 

Q. Do you work with families who live out of state?

A. Absolutely. We often coordinate moves and home projects for adult children who live far away. We keep families informed every step of the way through phone calls, photos, and updates.

Q. Can you help with donation pickups or disposal of unwanted items?

A. Yes. We handle donations, recycling, and disposal to make downsizing simple and stress-free. We’ll coordinate drop-offs or pickups and ensure items are handled responsibly.

Q. How far in advance should I schedule services?

A. We recommend reaching out at least 2–4 weeks in advance, but we can often accommodate urgent situations. The earlier we connect, the more smoothly we can plan and prepare.

Q. Do you work with other professionals?

A. Yes, we often collaborate with realtors, senior living communities, estate planners, contractors, and movers. We can coordinate everything to save you time and stress.

Q. How do I get started?

A. Just contact us to schedule your free consultation! We’ll discuss your goals, timeline, and budget, then create a personalized plan to make your transition simple and stress-free.

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